Editing users group
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User groups editor
Contents
User group identification
User group permissions
Profile lifetime limitation
Parameter
Value/Comments
User group identification
User group internal code
*
User group name
*
User group permissions
Maximum priority allowed to select
Highest (emergency)
High
Normal
User can select preferred staff member when posting request
User can skip FAQ / KnowledgeBase search
User can request a chat session
Show message reading status on user lounge
Send "message was read" notification via e-mail [
edit
]
Permission to view assigned staff member profile
Hide profile of assigned staff member from user
User can view profile, select visible information
E-mail address
Phone
Fax
Pager
Cell phone
Emergency e-mail
ICQ UIN
Other messenger(s) ID
Photo
Permission to view staff profiles before posting inquiry
Hide profiles from user
User can view profiles, select visible information
E-mail address
Phone
Fax
Pager
Cell phone
Emergency e-mail
ICQ UIN
Other messenger(s) ID
Photo
Profile lifetime limitation
Limit on profile lifetime (days)
Send profile expiration message
Message on profile expiration
--use default-- (prof_exp.eml)
add_form.htm
add_mod.htm
add_ok.htm
admin.htm
adm_arr.htm
adm_exp.htm
adm_fld.htm
adm_imex.htm
adm_main.htm
adm_mass.htm
adm_sys.htm
adm_tbl.htm
adm_tbl2.htm
adm_uni.htm
advs_frm.htm
alert.eml
assign.eml
autoresp.eml
case.htm
caseclose.eml
caserusr.htm
cases.htm
cases_ur.htm
case_add.htm
case_del.htm
case_row.htm
case_upd.htm
case_usr.htm
chatcont.htm
chatfram.htm
chatinp.htm
chatmsg.htm
chat_inf.htm
decline.txt
del_mod.htm
del_ok.htm
easydata.htm
emergen.eml
ent_view.htm
errors.htm
faqmaint.htm
faq_res.htm
faq_srch.htm
hd_main.htm
inquiry.htm
inq_chat.htm
inq_post.htm
login.htm
message.htm
mod_alrt.txt
msg_usr.htm
new_musr.htm
prn_1msg.htm
prn_case.htm
prn_fax.htm
prn_main.htm
prn_msg.htm
prof_exp.eml
pwd_msg.txt
readnote.eml
redirect.htm
refuse.eml
remember.htm
remind1.eml
remind2.eml
reply.htm
reply_ok.htm
srch_box.htm
srch_ln.txt
srch_res.htm
st_detal.htm
subcat.htm
tbl_view.htm
tmpl_edt.htm
tmpl_eml.htm
tmpl_lst.htm
tmpl_vie.htm
upd_form.htm
upd_mod.htm
upd_ok.htm
usr_main.htm
usr_strt.htm
usr_upd.htm
welcome.eml
*
- required fields