Editing topic category
Admin
|
Settings
|
Statistics
|
Logout
Topic categories editor
Contents
Topic category identification
FAQ/KnowledgeBase search
Incoming mail sorting
Topic-specific incoming mail autoresponder
Parameter
Value/Comments
Topic category identification
Topic category internal code
*
Topic category name
*
Detailed description
scripts upload, installation, troubleshooting
For staff usage only
(hidden from users)
FAQ/KnowledgeBase search
When searching this category, search also these ones
(comma-separated codes of other categories)
Incoming mail sorting
E-mail filter
(one expressions per line or advanced syntax)
subject:installation
Filter syntax
One expression per line
Advanced syntax
Priority of this filter
Action on matched messages
Create own case and remove from POP3 server
Remove from POP3 server
Topic-specific incoming mail autoresponder
Enable topic-specific autoresponder
(replaces default autoresponder)
Max. number of FAQ/KnowledgeBase search result records in autoresponse
Template of autoresponder e-mail
--use default-- (autoresp.eml)
add_form.htm
add_mod.htm
add_ok.htm
admin.htm
adm_arr.htm
adm_exp.htm
adm_fld.htm
adm_imex.htm
adm_main.htm
adm_mass.htm
adm_sys.htm
adm_tbl.htm
adm_tbl2.htm
adm_uni.htm
advs_frm.htm
alert.eml
assign.eml
autoresp.eml
case.htm
caseclose.eml
caserusr.htm
cases.htm
cases_ur.htm
case_add.htm
case_del.htm
case_row.htm
case_upd.htm
case_usr.htm
chatcont.htm
chatfram.htm
chatinp.htm
chatmsg.htm
chat_inf.htm
decline.txt
del_mod.htm
del_ok.htm
easydata.htm
emergen.eml
ent_view.htm
errors.htm
faqmaint.htm
faq_res.htm
faq_srch.htm
hd_main.htm
inquiry.htm
inq_chat.htm
inq_post.htm
login.htm
message.htm
mod_alrt.txt
msg_usr.htm
new_musr.htm
prn_1msg.htm
prn_case.htm
prn_fax.htm
prn_main.htm
prn_msg.htm
prof_exp.eml
pwd_msg.txt
readnote.eml
redirect.htm
refuse.eml
remember.htm
remind1.eml
remind2.eml
reply.htm
reply_ok.htm
srch_box.htm
srch_ln.txt
srch_res.htm
st_detal.htm
subcat.htm
tbl_view.htm
tmpl_edt.htm
tmpl_eml.htm
tmpl_lst.htm
tmpl_vie.htm
upd_form.htm
upd_mod.htm
upd_ok.htm
usr_main.htm
usr_strt.htm
usr_upd.htm
welcome.eml
*
- required fields